Hiring | Call Center Agents | Non-Voice

Job Responsibility:

• This is a non-voice data-entry & writing type of customer service or back-end support job done through chat and email in a BPO (call center) setting.
• Maintain data entry requirements by following data program techniques and procedures.
• Coordinate online with customers, either collecting or offering them information through a web-based chat program or via e-mail.
• Process customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.

Benefits:

• Health insurance
• Opportunities for promotion
• Paid training

Schedule:

• Day shift

Supplemental pay types:

• Bonus pay
• Commission pay